Services
ORS works on behalf of market researchers and business consultants by helping them use the Internet for collecting market research data. This involves providing advice, setting-up and hosting Internet surveys, sourcing respondents and preparing results for presentation or further study.
These services are grouped into a the ORS Standard Survey Package for those with an ad-hoc, or one-off survey to run.
ORS owns and develops a powerful online research platform. This system is used to run the Standard Surveys described above. It also enables us to respond to more complex research requirements with a fully customised bespoke solution when needed. It allows us to provide real-time integration with other Internet systems as well as add unique functionality on a project-by-project basis. You can read more about this in the Bespoke Development And The ORS Technology Platform section.
Standard surveys and bespoke developments generally involve us providing the following areas of expertise.
ORS will provide advice regarding the suitability of a study for the online methodology. We can provide an assesment at the outset as to the likely level and quality of response based on certain project factors and our experience of other similar studies.
Starting with a developed questionnaire, ORS will set it up as an Internet survey. This includes optimising the online structure of the survey, creating any visual elements to match branding and product designs and programming any routing logic that is required. The surveys are hosted at a state of the art server hosting facility in London and data backups are made every day. Full support is provided, both for respondents and system users.
If your study requires respondents to be sourced the ORS can manage that process for you. We will negotiate with sample providers on your behalf and present the range of options that are available to you.
When it comes to the running of the survey we look after the integration between the survey system and the sample provider's panel including the management of screening and quota criterias. Our expertise in this area can save you money and greatly improve the quality of your research data.
Clients have access to a powerful online system to monitor and analysis results both during and after a study. ORS will also prepare a set of tabulations and verbatims report when the data collection phase is complete.
The Online Results Facility User's Guide is a good source of information for those interested in this aspect of our service.
ORS owns, develops and maintains a powerful online research platform. This system is at the heart of the projects we run and enables us to respond to research requirements with a fully customised solution when needed. It enables us to provide real-time integration with other Internet systems as well as add unique functionality on a project-by-project basis.